A pretty piece of jewellery to celebrate a special occasion, this Kit Heath personalised necklace will make the perfect gift. The design can carry two characters and will be perfect for engraving initials. Please note, when wearing silver jewellery we recommend avoiding contact with perfume, hairspray and deodorant. How to personalise your product 1) Place you order. 2) Consider how you would like to personalise the item, please refer to the product images for character limits and font styles. 3) Email your personalisation details to johnlewis@kitheath.com include the following information in your email: Your contact details including name, order number and contact information. If you are purchasing this as a gift and do not wish the recipient to be contacted then please ensure that you put your own contact details for this order. The text or characters you would like to have engraved. Please type your text/characters exactly as you would like it to appear, either in upper or lower case. If no engraving is required please state on the email. The font you would like us to use for the engraving, either Arial or Vanessa. Please note that orders will not be processed until we receive your email, this includes orders where no engraving is required. On receipt of your email the brand will aim to despatch your personalised design within 5 working days. You may be contacted by the supplier about your order. The brand reserves the right not to engrave messages/words deemed offensive or derogatory at their discretion.Refund policy: This item is made to your specification and so is excluded from our usual returns policy. Find out more. This does not affect your statutory rights.